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Privacy Policy

Your privacy matters to me. This policy explains how I collect, use, and protect your personal information, in accordance with the New Zealand Privacy Act and the EU General Data Protection Regulation (GDPR).

1. Personal Information & Privacy

When you book a session or contact me, I may collect the following information:

  • Your name and email address
  • Booking details (e.g., date, time, chosen service)
  • Optional information you provide (e.g., phone number, timezone, personal notes)

This information is used solely to:

  • Confirm and manage your sessions
  • Communicate with you before or after bookings
  • Provide the best possible care and support

Your information is stored securely using trusted platforms (e.g., Amelia booking system and email provider). It is never sold or shared with third parties without your consent.

This website may also use cookies or analytics tools to improve user experience. You can manage cookie preferences in your browser settings.

2. Confidentiality

All information shared during our sessions is held in strict confidence.

I will never disclose, share, or discuss anything you share during sessions without your explicit permission, except in rare cases where I am legally required to do so — for example:

  • If there is a serious risk of harm to you or others
  • If disclosure is required by law (such as in cases of abuse or danger)

My commitment is to provide a safe, supportive, and non-judgmental space to support healing.

3. Your Rights

You have the right to:

  • Access the personal information I hold about you
  • Request corrections or updates
  • Ask for your data to be deleted (unless legally required to retain it)

If you are located in the EU or New Zealand, these rights are protected under GDPR and the New Zealand Privacy Act.

4. Contact Information

If you have any questions or concerns about your privacy or confidentiality, or wish to exercise your data rights, please contact me at hello@lovealchemy.co.nz